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How long does it take for my website to be delivered?

3-5 business days. Once we receive your HOME Design Brief, our team will begin setting up your new website. MLS approval time varies and is a prerequisite to launching your IDX Broker-powered site to the public.

How is my website delivered?

When your site is ready for delivery, you will receive an email with login credentials – included is a link inviting you to schedule a walk-through appointment. This is a 25-minute screen share to go over the details of your new site including the backend tools.

I already have a WordPress website. Can my content be transferred to a new HOME website?

Yes! We will use the built-in WordPress import/export feature to transfer your existing content. From there, you will simply need to (re)organize the content for your new HOME theme layout. Please note – any content/pages created with custom page builders or unsupported plugins may not be transferred.

Does IDX Broker offer custom web design services?

By selecting the proper theme for your needs and utilizing the drag-and-drop HOME Builder, you have the ability to make custom styling changes on your own.


However, if you find you need higher levels of customization, please contact us and tell us about your project – if the scope falls outside of what we can support in-house, we have a partner network that is second to none in getting the job done!

What will the website look like when it’s delivered to me?

When delivered, websites match the demo site for the theme you choose. This includes the widget configuration. We will upload your logo and set the theme colors to provide a more personalized look.


Once the website is delivered, you can modify the colors, widgets, pages, etc. to fit your specific needs.

What if I no longer like the theme I selected?

We understand this is a big decision and want you to be happy with your choice. Should you decide you would like a different theme within the first 30 days of your site, we will waive our theme swap fee (normally $99.99). Theme changes after the first 30 days will incur the $99.99 fee.

What if my domain name is being used for my existing website?

We install your new site on a temporary URL to give you time to get your new website ready to launch. Once you are ready, we will point your domain to the new website.

Is email service included?

No. However, we recommend our clients get a Google G Suite account. This provides business-class email services that you can rely on.


As part of the standard website setup, we will configure your domain for your Google account.


Should you require a more elaborate setup, a Google G Suite fee may be incurred.

Is a domain name included?

A domain name is an asset to your real estate business. It is something that should be purchased from a dedicated domain name registrar (i.e. Domains.com, GoDaddy.com).


Once you have a domain name, we will manage it for you by pointing the URL to your HOME website, IDX search pages, and chosen email provider.

What happens to my website should I decide to cancel?

The website is yours to keep.


Hosting - We will move your website to an individual Flywheel hosting account. From there, you can continue with Flywheel hosting or migrate the site to the host of your choosing.


If you have had your website for more than 6 months, site migration is free. For subscriptions canceled within the first 6 months, there is a one-time $200.00 migration fee.


The drag-and-drop HOME Builder is exclusive to IDX Broker HOMETM and will be removed prior to migrating the website. This means that some content and functionality may be lost.

What determines my monthly cost?

Monthly fees varies depending on:

  • Base price
  • MLS fees
  • Optional add-ons
  • Number of users on your account

For exact monthly costs, please contact our sales team at 1.800.421.9668.

Are there any contracts?

No, subscriptions are month-to-month. You can cancel at any time. Simply contact support at least 2 full business days before your monthly renewal to cancel. We will provide you with a link to fill out our cancellation form.

LOVING the upgraded product! I am seeing rankings, traffic and incoming calls increase already. Thank You!


Ken Jansen, REALTOR®

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