For most fields in the IDX Broker system, you will see a icon to the right of the field. Hover your mouse over this icon to display a popup with any tips or information. Click the icon to open the topic across the bottom of the page. Click the topic title to view extended notes, links to related topics and the IDX Knowledge Base.

You can also get help with specific tasks by referring to the Getting Started Guide or the User's Manual, or by searching this knowledge base.

Support by phone and email is also available for your account. Call 1-800-421-9668 or email . Regular support hours are 8AM to 5PM PST, Monday through Friday. Free support includes answers to your questions, reporting of potential application or data errors, and guidance through any of the features available on your account. Additional wrappers, custom form creation or CSS customization are also available for an hourly rate.